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SB Shades Purchase Inquiry
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FOR PURCHASE INQUIRIES
- Frequently Asked Questions -
How long does it take my order to ship?
Typically it takes 2-3 days to ship an order. Before we ship, it takes a minimum of 3 days to manufacture a pair of glasses. However, since Stevie hand crafts each pair himself, his availability to be in his studio making your pair is also dependent on his travel schedule and whether or not he is at a show domestically or internationally. Luckily we do maintain a small stock when Stevie's traveling so you should expect to recieve your order within 7-10 business days no matter the circumstance.
What is your return policy?
Any item can be returned in brand new condition within 30 days of purchase. All purchases are hand inspected for quality but should there be a manufacturing issues we will replace the item within 90 days of the purchase date. An item must be returned in the original manufacturer's packaging, so we recommend you keep your packaging for at least the first 30 days after purchase. Please email us if you need help.
Do you ship internationally?